ATOL protected - Peace of mind for holidaymakers
ABTA - Travel with confidence

ABTA & ATOL

We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available.

ABTA

ABTA No: P7119 - Y6434
ABTA No: P7119 - Y6434

Alan Rogers Travel Ltd (trading as Worldwide Caravan & Motorhome Holidays) is a Member of ABTA with membership number P7119, Y6434. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.

In the first instance you should send details of your complaint to enquiries@alanrogers.com

We can also offer you ABTA’s scheme for the resolution of disputes which is approved by the Chartered Trading Standards Institute. If we can’t resolve your complaint, go to www.abta.com to use ABTA’s simple procedure. Further information on the Code and ABTA’s assistance in resolving disputes can be found on www.abta.com. You can also access the European Commission Online Dispute (ODR) Resolution platform. This ODR platform is a means of registering your complaint with us; it will not determine how your complaint should be resolved.

For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint, contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com


ATOL

ATOL No: 11309
ATOL No: 11309

Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking.

If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLcertificate

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